Privacy Policy – Diamond Crew Solutions
Last Updated: 30/08/2025
At Diamond Crew Solutions (“we,” “our,” “us”), protecting your privacy is a priority. Based in Antibes, France, we provide professional yacht crew recruitment, placement, and membership services to clients and crew worldwide. This Privacy Policy explains how we collect, use, and safeguard personal data in line with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA).
By accessing our website or using our services, you consent to the practices described in this policy.
Information We Collect
We collect personal and professional data to deliver recruitment and membership services, including:
Personal details: Name, email, phone number, nationality, and address.
Professional details: CVs, references, certificates (STCW, ENG1, PB2, etc.).
Financial details: Payment information for membership plans and recruitment packages (processed securely via third-party providers).
Technical details: Cookies, IP addresses, browser type, and site usage statistics.
How We Use Your Data
We use your data for the following purposes:
To connect crew members with yacht owners, captains, and management companies.
To manage membership accounts, payments, and recruitment packages.
To provide career guidance, visa support, and industry insights.
To communicate with crew and clients regarding opportunities, placements, and updates.
To comply with legal and regulatory requirements.
Sharing of Data
We respect your privacy and will never sell your personal information. Data may be shared only with:
Clients (yacht owners, captains, management companies) for recruitment purposes.
Service providers such as payment gateways, CRM systems, and IT support.
Legal or regulatory authorities, when required by law.
All third parties must process your data in accordance with GDPR, POPIA, and international data protection standards.
Data Retention
Crew profiles and CVs: Retained for 24 months unless you request removal.
Client information: Stored for the duration of the business relationship and in line with legal requirements.
Financial records: Retained as required by accounting and tax laws.
Your Rights
As a user, you have the following rights under GDPR and POPIA:
Access – request a copy of the data we hold.
Correction – update or amend incorrect details.
Deletion – request removal of your personal data.
Restriction – limit how we process your data.
Withdrawal of Consent – stop receiving communications or marketing.
Requests can be made by contacting us at info@diamondcrewsolutions.co.za.
Cookies & Tracking
We use cookies to improve website functionality, secure forms, and analyze traffic. For more details, please see our [Cookie Policy].
Data Security
We apply technical and organizational safeguards to protect personal data against unauthorized access, loss, or misuse. This includes secure servers, encrypted payments, and restricted access to sensitive crew and client data.
International Compliance
Diamond Crew Solutions complies with:
GDPR (EU) – ensuring strong protections for European crew and clients.
POPIA (South Africa) – safeguarding personal data of South African users.
MLC 2006 Principles – promoting fair and transparent recruitment practices in the maritime industry.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, regulation, or our services. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
For questions or requests relating to your personal data, please contact us:
📩 Email: info@diamondcrewsolutions.co.za
📍 Address: 11 Avenue Saramartel, Antibes, France